Frequently asked questions

Everything you might wonder about learning with us — the courses, the certificates, and how a free platform keeps the lights on.

Getting started

Is Shopnil Academy really free?+

Yes — completely. Every course is free to access and free to finish. There are no subscriptions, no "premium" tiers, and no charge for certificates. We don't ask for a credit card.

Do I need to create an account?+

No account is required to browse and learn. You only share an email if you want to save progress or be notified when a new course launches — and even that's optional.

Who is behind Shopnil Academy?+

We're a small team building a free learning platform one careful course at a time. You can read more on our About page.

Which courses are available right now?+

Our first live course is German for Bangla speakers. Many more — across coding, bioinformatics, languages, math, and guitar — are in development. See the full list on the Courses page.

Learning & courses

What languages are courses taught in?+

It depends on the course. Our language courses are built for both Bangla and English speakers, and the language pair is shown on each course page.

Can I learn at my own pace?+

Absolutely. Courses are self-paced — start, pause, and resume whenever suits you.

Do I get a certificate?+

Where a course offers one, you'll earn a certificate of completion you can share. It recognizes the work you put in; it isn't an accredited academic qualification.

Can I download lessons or study offline?+

Many lessons can be saved for offline study, and you're welcome to share links with friends. Learning is meant to be shared.

How do I request a course or topic?+

We'd love to hear it. Send suggestions through our contact page — what learners ask for genuinely shapes what we build next.

Cost & funding

How is a free platform funded?+

Through clearly-labeled, non-disruptive sponsorships — never by charging learners. Sponsored placements are always marked as such. Read more on Advertise with us.

Will it always be free?+

That's the whole point. We will not move existing free course content behind a paywall. Our Terms of Use say so in writing.

Do you sell my data?+

No. We don't sell personal information, and we don't run tracking-based ad networks. See our Privacy Policy.

Account & support

How do I unsubscribe from emails?+

Every update email has a one-click unsubscribe link. You can also email us to be removed at any time.

I found a problem in a lesson — what do I do?+

Please tell us through the contact page. Corrections from learners make the courses better for everyone.

How can I get in touch?+

Email [email protected] or use our contact form. We read everything.

Still have a question?

If your question isn't here, just ask — we're happy to help.

Contact us → Browse courses